Break/Fix

Break/Fix

On demand services

Something broken? Let us fix it

It's a difficult business to operate a business, and since IT is now important for any business, the biggest cause of concern for most small and medium business owners is the breaking down of computers. You have to concentrate on getting things going again when the tech isn't working. This inconveniences and costs you time and money for your workers and clients. One of the easiest ways to avoid thinking about technology is to actually outsource the IT management to computer specialists. Although Mennie Business Services offers Managed Services to supervise the IT, we realise that not every organisation wants to enter into a contract. This is why Break / Fix Programs are delivered such that you only pay for what you need, and only when you need it.

For smaller businesses with only a few machines and only one or two workers, this is also an ideal choice. For companies that are growing rapidly, or have seen seasonal fluctuations in business, it is also a good option. Let our experts repair it for you if something's gone wrong with your IT.

"We know that things break and you just want to repair them without having to sign up for long-term facilities or extras that you don't need. So, if you need to fix anything, why not call our specialists?"

For those who are not familiar with break fix services, they provide the customer with flexible IT support on demand and as needed. Break Repair is one of our favourite IT help methods at Mennie Business Services. This enables us to provide our customers with the right IT services as well as the requisite hardware, all without costing our customers frivolous fees. In order to get their systems back running, we usually work out a predetermined charge with the customer and then provide the necessary technology repair. This can mean putting in new hardware and discarding old models in some instances, but we always clear such moves ahead of time with our customer. While we can concentrate on IT repair contracts and other managed services, for the convenience of our customers, we also like to offer break fix services. We look at IT help for break fixes as a way to promote both your business and ours.

Break repair IT help gives both the supplier (Mennie Business Services) and the consumer (you) great value from a business point of view. It gives us business for our company and the ability to develop relationships with our customers that will ideally lead in the future to contract IT solutions and other managed services. It offers the ability for you, the client, to essentially pay as you go, or as your company needs tech support, as opposed to being locked into a contracted service that you might end up not using as much as you expected, or even at all.

Using break repair IT help makes sense from the perspective of our clients for reasons such as:

• For workers to comprehend without help, the technology is too advanced.
• Their software is reaching the end of existence.
• They can use a small budget or resources to work.
• With a fixed price attached, they are hesitant to enter into a negotiated operation.